Know Before You Go

MASKS/FACE COVERINGS/FULLY VACCINATED INDIVIDUALS: 

 TBD

PRIOR TO ARRIVAL 

Those who feel ill or are experiencing symptoms of COVID-19 will not be admitted to the John Deere Classic. For more information on symptoms and procedures for those experiencing them, please visit the CDC’s website, which can be found here. Please be sure to refer to the permitted and prohibited list before attending the John Deere Classic so that you are not asked to return any unauthorized items to your vehicle. 

PARKING & SHUTTLES 

All sponsors, spectators and volunteers will park at either the Bend XPO or the Rock Island County Fairgrounds and ride a shuttle to the John Deere Classic tournament grounds. Shuttles will run at 100% occupancy. 

SPECIAL SERVICES - Please call for a ride if you require a Special Services Cart: 563-499-5866

ARRIVAL 

Upon arrival to the event, each guest will proceed through standard security checks and bag search in a safe and socially distant manner. 

SOCIAL DISTANCING

For the safety of yourself and others, please be mindful of social distancing while on-site.

TICKETING ADMISSIONS

Tickets must be purchased online; there will be no in-person box office sales. Guests are required to present a valid digital ticket to enter tournament grounds via contactless admissions process. For help with your digital ticket, please visit this page. Please save your digital ticket to your Wallet app on your phone to allow for easy access to tickets upon arriving at the gate. Guests will proceed through the gates once a valid scan has been registered. Please practice social distancing when queuing for entry. To see full PGA TOUR ticketing Terms, please click here.

WILL CALL

There will be no option for will call at the John Deere Classic. Guests are strongly encouraged to distribute tickets through the digital platform. 

SIGNAGE & GUIDELINES

Guests will notice increased safety signage throughout the golf course, as well as visual and verbal reminders of safe behavior guidelines and Code of Conduct that must be adhered to while on-site. Failure to comply with any posted or verbal guidelines may result in consequential action, including expulsion from the tournament grounds. 

CONCESSION STANDS

Concession stands will be equipped with contactless QR code scanning for menu access as well as method of payment; Plexiglass walls between staff and customers; and the use of ‘grab ‘n go’ food style serving where possible. Visual queue markings will encourage distancing in lines and while waiting for food. 

PUBLIC RESTROOMS

Port-a-lets will be available for Grounds passholders and Comfort Stations will be available for Courtyard at 18 ticketholders. Hand washing stations will be located nearby along with extra hand sanitizer stations. 

SANITIZATION

The John Deere Classic will have enhanced sanitization protocols in place to ensure all areas are routinely cleaned and sanitized. Sanitization and handwashing are encouraged throughout your time on-site. Guests are permitted to bring their own sanitizer from home. 

AUTOGRAPHS

PGA TOUR players can’t wait to see guests back on-site, but please understand, for the health and safety of everyone on property, no handshakes, fist bumps, selfies or autographs are permitted at this time. Please respect their space and watch your distance. 

FEELING ILL ON-SITE 

If you begin to feel ill or have symptoms after arrival at the event, go directly to a First Aid tent. Tents can be found near 7 Tee, 16 Green and the Clubhouse. Medical professionals are ready to assist you in accordance with their COVID-19 protocols. There will be an isolation tent available if needed.

THE FINAL PUTT

Once the final putt drops, please exit the tournament grounds safely and patiently, while keeping socially distant from others.

PGA TOUR BAG POLICY

Certain items are restricted at PGA TOUR events. Ladies – purses must be smaller than 6” x 6” x 6”.
Please click here to see the bag policy in full.

PGA TOUR CODE OF CONDUCT

The PGA TOUR is committed to fostering an inclusive environment where individuals of all backgrounds are treated with respect for the benefit of the health, safety, and welfare of all. Everyone on property is expected to contribute to a welcoming and safe environment by refraining from and reporting any unsafe, disruptive or harassing behavior. By coming onto the tournament grounds, you accept that you will be subject to expulsion and the loss of ticket and/or credential privileges for the following breaches of etiquette:

  1. Refusal to abide by any posted tournament policies including but not limited to:
    1. PGA TOUR mask policy (developed in accordance with CDC guidelines)
    2. State and/or local mask regulations
  2. Making rude, vulgar or other inappropriate comments or gestures or any words or actions that undermine the inclusive and welcoming nature of the game; Verbal or physical harassment of players, caddies, volunteers, officials, staff, guests and/or spectators; Distracting a player or any disruption of play; Behavior that is unruly, disruptive, unsafe or illegal in nature; Failing to follow the instruction of a tournament official, staff, volunteer, or security personnel.
  3. Anyone consuming alcoholic beverages is expected to do so in a responsible manner. Impaired or overly intoxicated individuals will be removed from tournament grounds and are subject to further consequence involving local law enforcement.

The tournament reserves the right to deny entry or dismiss any individual displaying inappropriate behavior or violating the Code of Conduct. Guests in violation will be subject to expulsion without refund. Hospitality Package holders and/or their guests are subject to revocation of their hospitality ticket for the remainder of the tournament. All individuals hereby agree and are willing to adhere to the aforementioned provisions.

SECURITY

PGA TOUR measures require patrons to agree to walk through security magnatometers before entering the course. If you have a medical condition and would prefer a different security measure, please alert the volunteers at the Welcome tent. All items are subject to search. You will be asked to return all unauthorized items to your car before you are allowed to board the shuttle. The tournament does not provide a “check” facility, therefore attendees are urged not to bring restricted items. All prohibited items are listed here.

PLEASE DO NOT BRING:

  • Knives, firearms or weapons of any nature
    • Even with a permit – violation is a felony ARS Sec. 13-3102
  • No cameras (Thursday – Sunday)
  • No bags larger than a small purse (6” x 6” x 6”), including lawn chair bags or umbrella sleeves
  • No posters, signs or banners
  • Coolers and beverages, other than a sealed water bottle or special items such as baby formula

MOBILE DEVICE POLICY

Effective immediately, spectators are now allowed to take photos all week with their mobile devices throughout the golf course, except in areas of competition during official rounds or when requested by players, security, and TOUR officials to refrain from taking a photo.  Receiving or placing phone calls will remain limited to designated “Cell Phone Zones.”  Reminder: Cameras are NOT allowed Thursday – Sunday (no cameras during competition rounds).

  • Devices must be on silent at all times; flash may not be used. 
  • Devices may be used to capture video, audio and photos (content) in all areas throughout tournament week. 
  • Content may be used for personal purposes (e.g., personal social media); no commercial use. 
  • No live streaming or real-time coverage (e.g., no shot-by-shot coverage). 
  • Data use (e.g., texting) is permitted in all areas throughout tournament week.  
  • Phone calls are allowed only in designated areas.
  • Please be respectful of play and do not interfere with players, caddies or media.
  • All posted signage and instructions from tournament staff must be observed.
  • Failure to comply with this policy may result in the revocation of your ticket.

To see the full PGA TOUR health and safety guidelines, click here.

To see full PGA TOUR ticketing Terms, please click here.

Despite measures to mitigate the transmission of COVID-19, total elimination of risk of exposure and infection to COVID-19 is not currently possible. Therefore, by attending this event, all attendees must assume the risk and liability for any exposure to COVID-19 and any related loss, liability, or injury incurred at this event at all times.

PGA TOUR Bag Policy

PGA TOUR Bag Policy

Certain items are restricted at PGA TOUR events. Any bags or purses must be smaller than 6” x 6” x 6”.
Please click here to see the bag policy in full.

Security

Security

PGA TOUR measures require patrons to agree to security wanding/walk through magnatometers before entering the course. If you have a medical condition and would prefer a different security measure, please alert the volunteers at the Welcome tent. All items are subject to search. You will be asked to return all unauthorized items to your car before you are allowed to board the shuttle. The tournament does not provide a “check” facility, therefore attendees are urged not to bring restricted items. All prohibited items are listed here.

Prohibited Items

Please leave these items at home:

  • Knives, firearms or weapons of any nature
    • Even with a permit – violation is a felony ARS Sec. 13-3102
  • No cameras (Thursday – Sunday)
  • No bags larger than a small purse (6” x 6” x 6”), including lawn chair bags or umbrella sleeves
    • Lawn chairs themselves are fine to bring, just no bag
  • No posters, signs or banners
  • Coolers and beverages, other than a sealed water bottle or special items such as baby formula

All prohibited items are listed here

Mobile Device Policy

Mobile Device Policy

Effective immediately, spectators are now allowed to take photos all week with their mobile devices throughout the golf course, except in areas of competition during official rounds or when requested by players, security, and TOUR officials to refrain from taking a photo.  Receiving or placing phone calls will remain limited to designated “Cell Phone Zones.”  Reminder: Cameras are NOT allowed Thursday – Sunday (no cameras during competition rounds).

Mobile Device Policy:

  • Devices must be on silent at all times; flash may not be used. 
  • Devices may be used to capture video, audio and photos (content) in all areas throughout tournament week. 
  • Content may be used for personal purposes (e.g., personal social media); no commercial use. 
  • No live streaming or real-time coverage (e.g., no shot-by-shot coverage). 
  • Data use (e.g., texting) is permitted in all areas throughout tournament week.  
  • Phone calls are allowed only in designated areas.
  • Please be respectful of play and do not interfere with players, caddies or media.
  • All posted signage and instructions from tournament staff must be observed.
  • Failure to comply with this policy may result in the revocation of your ticket.

Please see the PGA TOUR's ticket terms for the complete terms of the Spectator Mobile Device Policy. 

MAGIC HAPPENS HERE

June 27 - 3

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